myvisionMusic and a drawing of a globe.
english / 한
PRP/090/101
PRIVACY POLICY
I. Introduction
myvisionMusic is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, and disclose personal information through our website and services. We encourage you to read this Privacy Policy carefully to understand our practices and your rights.
II. Data Collection
We collect personal information from our clients and visitors in several ways, including when they provide it directly to us, when they use our website, and when they use our services. The personal information we collect may include your name, email address, postal address, phone number, and any other information you choose to provide.
III. Data Use
We use the personal information we collect for the following purposes:
  1. To provide and improve our services, including to process payments, respond to customer support requests, and send communications about our services.
  2. To communicate with you about updates, promotional offers, and other information related to our services.
  3. 3. To comply with legal requirements, resolve disputes, and enforce our agreements.
IV. Data Retention & Security
We retain personal information for as long as necessary to provide our services and comply with legal obligations.
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your personal information.
V. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the functionality of our website and services and to understand how visitors use them. A cookie is a small data file that is transferred to your device for record-keeping purposes. You can control the use of cookies through your browser settings.
VI. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website.
REFUND POLICY
I. Introduction
At myvisionMusic, we are committed to providing the highest quality of music production and sound engineering services to our clients. However, if for any reason you are not satisfied with the work that we have provided, we have a fair and transparent refund policy in place to ensure that you receive the best customer experience possible.
II. Conditions for refunds
  1. The request for a refund must be made within 7 days of receiving the final deliverables.
  2. The request must be submitted in writing to our support team and should include a detailed explanation of the reason for the refund request.
  3. In the case of a refund request due to a technical issue, we will make every effort to resolve the issue in a timely manner. If the issue cannot be resolved to your satisfaction, a refund may be granted.
  4. If the request is due to a dissatisfaction with the quality of the work that we have provided, our team will conduct an internal review to determine if a refund is appropriate.
  5. Refunds will not be granted for requests that are based on subjective personal preferences, such as changes in taste or style.
  6. Refunds will not be granted for services that have been partially used, such as mixing and mastering services that have already been applied to a track.
  7. myvisionMusic reserves the right to refuse a refund request if it determines that the request is fraudulent or otherwise in violation of our terms of service.
III. Process for refunds
If a refund is granted, the amount will be credited back to the original payment method used to purchase the services. The refund process may take up to 10 business days to complete.
Contact us
If you have any questions or concerns regarding our privacy and refund policy, please do not hesitate to contact our team at worldwide@myvisionmusic.com. We are always here to help and are committed to ensuring that our clients receive the best possible customer experience.
If you have any questions or concerns
regarding our privacy and refund policy,
please do not hesitate to contact our team at worldwide@myvisionmusic.com.
We are always here to help and are committed to ensuring that our clients receive
the best possible customer experience.